We take personal security vey seriously, you have entrusted us with holding your personal details and therefore maintaining your privacy is our highest priority.
Your Personal Data
What information do we collect from users of the website?
When we refer to your “personal data”, this means anything that you have provided us from your visit to the website that identifies you personally. Such as your computer’s IP Address, location and any details provided to us from ‘contact us’ forms, newsletter sign-ups, and/or event tickets for our interior design workshops or other events carried out throughout the year, (or that you authorise a third party to give to us on your behalf).
Should you wish to subscribe to our newsletter, we collect the following data.
1. Your Name. This is used for simple personalisation purposes.
2. Your Email Address. This is used to contact you and include you in our newsletter.
3. The date of signup. This is so we can reference when to delete your data at a later date.
Your Financial Personal Details
Any financial data that you provide to Kendell&Co when purchasing a kitchen, joinery, design services or event ticket is held with personal banking and isn’t part of the standard “personal data” discussed in this document for separate business reasons. No personal financial data is kept on file, this is only kept secure with your personal banking for which we do not have access to.
Personal Information We Collect
For transparency to our customers, the information we collect is as follows:
Visitor usage to the website to improve and enhance our services, products, and offering.
Visitor analytics that we use to adapt our website to assist with customised content
We use analytics to send interesting content to our users to help them discover new services and encourage them to buy from us.
Some of the data you enter into the website may be “personal data”, which identifies you and your preferences personally. These have been supplied to us by entering details into a contact form or event ticket and can be unsubscribed to at any time.
Other Ways We Use Your Personal Data and Why
Understanding how our customers use our products, services and websites;
Understanding and respond to customer feedback;
Research & analyse the services we offer verses what our customers are looking for to ensure we are keeping up with demand.
Improvements to our products, services and better understand how our customers use our services.
3rd Party Information Provided to Us
We may receive information from 3rd party sources such as Paypal for ticketing, charity and events that Julia is appearing at. These are parties that you have authorised to share your personal information with (your full name, address, contact number, date of event etc but NOT financial information).
Please be assured that we do not hold any financial data on you as this is information held with your preferred third party financial data manager such as Paypal for example that you have used to secure an event ticket or workshop etc.
We may further use, or permit selected third parties to use, your personal data to enable us to track and analyse Kendell&Co website traffic and visitor trends, improve your browsing experience and to personalise and enhance the content and advertising we display.
If you want to manage or disable cookies for the Kendell&Co website or any other site, you can do it by changing your personal browser settings. Please refer to your computer settings for full details how to achieve this.
Our Legal Requirements
We may regularly check the personal data we store for you to ensure it is accurate. If you would like to update your personal details at any time, please email firstname.lastname@example.org
In some circumstances we may process your personal data because it is required for compliance with a legal or regulatory obligation.
Your may request access to your personal data: Please get in touch with our team to discuss your personal details and ways we are processing the data. Please contact a member of our support team at email@example.com
Make a complaint: If you are unhappy with the way we are processing your personal data, you may make a complaint to firstname.lastname@example.org or to the Information Commissioner’s Office (ICO). For further information please visit the following website https://ico.org.uk.
Please note that the internet is not 100% secure and although we do our best to protect your data, we cannot guarantee the security of any data transmitted to the Kendell&Co website. Please note that any transmission is at the visitors own risk.
How To Get In Touch